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March 11th, 2012

Innovation Ideation

Posted by Loralee Lyman in Column Archives

What activities do you routinely do to increase your ability to generate innovative ideas? Over the years, I have developed habits and rituals. Productive practices that help me to keep my mind and talents sharp. Keeping abreast with our ever-changing world can sometimes cut into a person’s productive self. Learning what to keep and what to cut can make all the difference in a one’s contribution.

When it comes to generating new ideas for product development I make it a habit to prune.Productive pruning like anything is a skill one gains through time. I describe it as a highly developed sense of mental gardening. Learning from practice what to keep and nurture and what to cut. I compare it to pruning rose bushes.

The secret to maintaining a beautiful strong healthy rose bush is pruning. Pruning ensures that your plant stays healthy, so it can produce larger flowers with stronger stems. Pruning eliminates the dead and damaged parts of the plant which helps to ensure it’s long term health. Those of you who garden can appreciate the skill of knowing what to cut and the patience required to maintain such a beautiful result. (more…)

February 10th, 2012

A Tale of Two Companies

Posted by Loralee Lyman in Column Archives

Have you ever proposed a product idea and it fails to win the hearts and minds of those around you?

So, you draw the conclusion that it is not ever going to work and then you mentally move on to never review, re-examine or reconsider that particular product idea again?

To me, repeatedly thinking about different perspectives and reconsidering alternatives, helps me to expand the failed or suppressed idea that can then lead me an insight toward a potential product solution. Assumptions of what will or will not work are something we all have to contend with. Whenever called upon to assist, customers will tell me all the things that did not work. They explain in vivid detail the things they have tried and what they have experienced. When they describe a failed product, seldom is mentioned any details of internal resistance toward the failed product.

Instead of opting to re-examine it, it’s as if they stopped exploring the product idea any further. They just know that the product failed and assume that any new product idea that remotely resembles it, will likely produce the same result. At times, it can seem like assumptions are the biggest obstacle to a great product idea. Assumptions can become a mental blockade, preventing inspiration from piercing through. To me, it is far easier to tear down an idea than it is to present one. Show me an enthusiastic person with a brilliant product idea and I will show you a whole team of veterans armed with reasons and assumptions as to why the product will not work. (more…)

January 3rd, 2012

Relationship Marketing

Posted by Loralee Lyman in Column Archives

The word “relationship” has multiple meanings. In the world of academia, relationship marketing is the marketing philosophy that creates an ongoing desire for a product or service through customer relationships. To me relating to a person, or understanding them, how people feel and the way they react towards something is relationship marketing.

The general perception of marketing, or marketing’s function within an organization, is contrasting. Ask someone in your sales department what marketing is, and you get one answer. Ask someone in your marketing department and you’ll get another answer.

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December 3rd, 2011

Reflections of Gratitude

Posted by Loralee Lyman in Column Archives

The year’s end is fast approaching, and I find myself in a reflective mood. This time of year generally brings with it a flood of emotion, inevitability wrapped in a bundle of affection — memories of all the challenges, goals, disappointments and victories. Usually these emotions bring with them a renewed enthusiasm toward the promise of a new year.
When I think of all the challenges in the past year, I cannot help but feel an interesting mixture of a sense of accomplishment and gratitude. The memories of this past year have also been sprinkled with the passing of significant contributors. You may relate to this topic, the lost of a mentor, a dear friend, partner, customer or vendor. I am sure we all can reflect on those who have made an impact on us, both personally and professionally. Those individuals who gave us a bit of advice or a pep talk that made all the difference.

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October 1st, 2011

Bacon Bananas

Posted by Loralee Lyman in Column Archives

On occasion I come across Bizarro food products. By that I mean they are the opposite of what the fresh industry collectively strives to produce. I am sure you have seen one of them on shelf – the type of product that makes you stop and ask, “Why is it like this?” Followed closely by, “Why isn’t it like this instead?” One example I like to use is Bacon Bananas. Imagine adding bacon flavor to a banana, (both popular flavors to the palette). Is it Wrong? Naughty? Or just plain gross?
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September 1st, 2011

Naming of your products, Afterthought or Forethought?

Posted by Loralee Lyman in Column Archives

There was a story in the New York Times not too long ago about a product name in the New York Times not too long ago regarding a lobster salad deli product that contained no lobster. It was almost humorous how many versions of names the store president ended up coming up with, to correct the misleading product name. Resorting to his mental drawing board, his first inspiration for a re-name happened to have a negative association. An attempt at yet another name for the product, only led to him finding out that it infringed on someone else’s trade name, resulting in yet another re-naming process. My immediate comment was that sometimes coming up with a product name can be a “real” challenge. I am sure the irony is not lost with this readership.
How long does it take on average to create a name for your products?
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July 1st, 2011

The Best Artist

Posted by Loralee Lyman in Column Archives

I think I would be hard pressed to find one amongst you who doesn’t know the importance of innovation with regards to your business. Product innovation is vital to sustaining a competitive advantage.

Do you ever find it difficult to tend to business and be creative at the same time? I am reminded of a famous quote by Andy Warhol:
“Being good in business is the most fascinating kind of art… Making money is art and working is art and good business is the best art”
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June 1st, 2011

Surface Wrapped Substance

Posted by Loralee Lyman in Column Archives

How do you approach your product development – with your mind or your gut? Here is a fun experiment for you to try: Take your favorite packaged product and put it on a white surface, now take another package of that very same product, open it and empty the contents of the package on the same white surface. Are you surprised by what you see? What are you struck by? What is emphasized? Have you ever applied this sort of experiment to your own products?
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June 1st, 2011

Marketing Maestros

Posted by Loralee Lyman in Column Archives

When it comes to your marketing, do you sometimes get the feeling you are waving your marketing wand in the air with no one to receive your message? Do you know what you need to help your sales personnel be successful? The challenge in today’s marketplace is how to make your marketing effective.

Marketers can tell you exactly what they need to be successful. The challenge for staff and service firms alike, is the directive that is absent of a solution. On occasion, I run across marketing models utilizing communication-du-jour techniques in an effort to keep up with today’s audiences. Marketing techniques may have evolved over the years, but the objective remains fundamentally the same, which is to promote.
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May 1st, 2011

Market Instinct

Posted by Loralee Lyman in Column Archives

Do you lead in the marketplace because you have the most inventive products or do you lead because you are better at building speed-to-market products for your customers? This is a very interesting question to ask one’s self. To be in touch with what distinguishes you from the rest is invaluable. To know is to be in touch with the soul of your company and what serves to guide it.

Many a story I could share of all the innovative thinkers and leaders I have met over the years, some of which still grumble about a missed opportunity somewhere in the past. Some opportunities fade because of budget constraints, however surprisingly more are missed simply because of a sluggish protocol or chain of command. If only they had seized a particular opportunity when it was presented…if only. Hindsight can be a nagging thing at times…you can be so busy looking behind, you fail to see the new opportunity ahead.
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